We never imagined we would be expected to create the content and strategy. We thought we were paying the agency for that. Sure the agency did a great job on the website, but only after Shanna came to my rescue. She took the time to understand our passion, purpose, and mission, which allowed her to bring our website to life. If we could start over, we’d start with Sprout then hire someone to create the website based on input from someone who has the creativity to translate our mission to web-speak designed to engage those who visit our site. We love our website, and Shanna gets a 10-star rating!